salam you all..
hai apa kahbar semua.. lama betul aku tak mengupdate entri kat blog ni. maklumlah kebelakangan ni sangat busy dengan aktiviti kampus dan juga study.. report untuk program stabaz(pesta konvo pun aku belum rangka lagi).
baiklah entri kali ni aku just nak share kat semua pembaca tentang masalah yang agak memeningkan kepala aku ni. iye! akaun ebay aku kena limit buat kali ke 2 berturut-turut dalam sejarah. aduh sangat memeningkan kepala lah macam ni.
akaun kena limit bermaksud aku tidak boleh lah menambah listing produk-produk jualan aku. sekaligus ia akan menggugat kerja-kerja mencari makan aku di internet ini. dalam erti kata lain, aku tiada income lah dari ebay. huhu masalah besar kalau macam ni. duit tu lah yang aku harapkajn untuk membayar yuran kolej aku semester ni..
berikut adalah copy paste live chat antara aku dengan pegawai ebay yang sedang bertugas. hehe jom kita usha..

Thank you for contacting eBay live chat. We are currently experiencing extremely high wait times exceeding 1 + hours. We encourage you to visit our help pages directly to find the answers to your questions (http://pages.ebay.com/help/index.html)
10:58:29 PM System
Joanna B. has joined this session!
10:58:29 PM System
Connected with Joanna B.
10:58:34 PM Joanna B.
Hello, thanks for waiting and welcome to eBay Stores/PowerSellers Live Help! My name is Joanna B. Really sorry for the long wait time, we are making improvements at this time to make things better for you, but I’m now here to assist you with your concern. May I start by asking your first name please so I can address you properly?
10:58:57 PM adibotak
rozaidi
10:59:09 PM Joanna B.
Thanks, Rozaidi. How may I help you today?
10:59:18 PM adibotak
yes..
10:59:35 PM adibotak
my account was being limited abot one month ago..
11:00:10 PM adibotak
recently it was been cleared, so i can list my items
11:00:31 PM adibotak
but since 2 days ago, it was being limited again..
11:00:44 PM adibotak
can u help me with this problem, please??
11:00:54 PM Joanna B.
We don’t have all information about selling limits in Live Help, but I’ll be happy to take some time to see what I can find out.
11:01:24 PM adibotak
ok take your time.
11:01:25 PM Joanna B.
First, please tell me if you get any error message, if yes, what was the message and what kind of item were you trying to list?
11:02:06 PM adibotak
no error message.
11:02:24 PM adibotak
i dont know why my account was limited
11:03:39 PM Joanna B.
I see, thanks for that information. Please give me 2-4 minutes now to review your account for more details on this and on how this can be resolved.
11:03:44 PM Joanna B.
While I review this, do you have any questions or concerns that you want me to look into aside from this?
11:04:18 PM adibotak
i think that is the only problem i have currently
11:06:39 PM Joanna B.
Your patience is appreciated. I will be with you shortly.
11:06:58 PM adibotak
ok i’m waiting..
11:07:01 PM adibotak
thanks
11:14:24 PM Joanna B.
Thank you for waiting, sorry for the delay. Looks like you just back to selling on eBay again after several months, this is partly why this limitation is in place at this time, this is standard procedure to keep eBay a safe marketplace to buy and sell online. I want to assure you, you did nothing wrong here, you just need to build up your reputation as a seller by getting good feedback and Detailed Seller Ratings from your buyers on these items you’ve listed so far. You can take this time to familiarize yourself on some tools, processes and features that has been improved on eBay since the last time you sold items here. By the next evaluation date, with the good ratings and positive feedbacks you’ll be getting, this selling limit will be automatically removed, you don’t have to do anything else.
11:16:40 PM Joanna B.
I don’t mean to rush you, but I just wanted to make sure we haven’t lost our connection. Are you still with me?
11:17:07 PM adibotak
yes i’m here
11:17:19 PM Joanna B.
Please let me know if you need any further clarification on this.
11:17:25 PM adibotak
yes..
11:18:09 PM adibotak
so that mean there will be no exact date when my account will be released??
11:19:11 PM Joanna B.
Yes, you are right. Don’t worry you still have another option on this. You can appeal to have this limit lifted by our Trust and Safety team, they’re authorized review and process this request from sellers. If you have not contacted them yet thru email or phone, let me now help you get in touch with them.
11:19:25 PM adibotak
what do you mean by “Detailed Seller Ratings”?
11:19:26 PM Joanna B.
I’ll show you now how to get their contact number as each member is given a unique PIN to use so you won’t have to go thru tedious security verification. Are you logged in to your eBay account right now on another window?
11:20:14 PM Joanna B.
Detailed Seller Ratings are ratings given by your buyers.
11:20:15 PM adibotak
yes i am
11:20:34 PM Joanna B.
From your My eBay page, click Contact Us on the upper right corner, then type in “selling limit” then click the Ask button. Then the Call Us button should be on the right side, click that to see the number to call and PIN to use. Choose any option on the phone menu to get to a live agent, then ask for be connected to our Trust & Safety team.
11:22:24 PM adibotak
that mean i have to call and talk to them, and everything will be sattel shortly?
11:22:40 PM Joanna B.
Yes.
11:23:12 PM adibotak
so can i make a call right now or i have to wait for few minutes?
11:24:05 PM Joanna B.
You can make the call now.
11:24:41 PM adibotak
ok thank you very much for helping..
11:24:50 PM Joanna B.
You’re very welcome.
11:24:55 PM Joanna B.
It’s been a real pleasure chatting with you today and I am glad to have been of help. We value your business and have a great day. Thank you for choosing eBay!
11:25:07 PM adibotak
ok
11:25:30 PM System
Joanna B. has left this session!
11:25:30 PM System
The session has ended!
haa macam tu lah sedikit sebanyak live chat yang aku jalani sebentar tadi. tapi aku masih ragu-ragu sama ada nak call ebay ataupun tunggu sahaja sampai akaun aku diebaskan kembali..anda semua ada pengalaman yang lebih kurang sama macam ni?
meh laa share sini..